We're offering support from our side speaking English, Russian, Ukrainian - by chat feature!
Our servers located in few areas around the world so you can be sure you can connnect from anywhere, anytime.
If you have found some issue or want to improve our system you can send us details to our development crew - dev@advadialing.com
Most of customers asked us to make one good software that can repressent different featurescombined and in same time it might be easy to use and without any hi requirements.
CEO at Seismic Point Group
We'were using different dialers before - most of them based on VICI dial software. Which is bit outdated so far and have issues and kinda things make people angry so far. So we hvae changed our mind and started with AdvaDialing. So far we did'nt had any issues.
Agent
Yes, we share our best tecs with call-centers!
Our dialer accepts calling up to 1000 lines in same time with AMD (Answering Machine Detect Feature). Call starts in < 10 ms.
We've invented way to check your leads before your agents will actually dial them, so it excludes bad numbers or invalid one based on QC report.
Tired of dialing your customers asleep or in mid of a night? We've solved this using system which spreads numbers by countries which allows yuo to diall exact numbers in their time period of day.
Now you can reply your customers after call using SMS or Autometed E-Mail template. No need for extra windows and typing!
Now your customers can call back to you! Just order one of the DID's and we'll manange him to dial your agents.
Using advanced system of monitoring you can see how mucha gents are in call, with whom, and spy/barge'em. All on live.
We're alway provide support to all of our customers. Teaching how to use our software, connecting new vendors of VOIP and DID services, giving tips on different dial features. Resolving individual cases using remote controlled services.
Our team is always looking fowrard to new tecnologies, giving our customers
best solutions they can use with us. Anyway we're always glad to hear
your custom tips about how to improve our services or some of it tecniques.
Also we're builing hundreds of charts to give to your managers
track how all staff works together.
